Dealers updates

This describe the process for updating the Tyres (product) within the GlobalDB tool (internal data tool)

FILES DESCRIPTIONS:

• Dealer file This file is a common format shared by all countries containing dealers basics information & services

UPLOAD PROCESS

1. Log in (if you don't have an account, request it through JIRA)

Login Screen

2. Enter your code received on Google Authentificator (or other MFA applications)

For first authentification, you'll need to scan this QR code with Google Authentificator

3. Go on 'Export' Fonctionnality

4. Download the latest file by selecting it and clicking on 'export' Warning: This step is really important as the downloaded file contains the dealers ID and Google Places ID. If you use a different file or format, we loose those information, and we can break the Dealer Locator.

5. Makes changes or add dealers - To add a dealer add a new line with its information (we are taking care of the ID, the lat/long and places ID) - To remove a dealer put the status as 'inactive' or delete the line - To change information on the dealer file, just replace by the desired values. Warning: if you change manually the lat/long or the placeID, we won't calculate it, we will just take the values you have put.

6. Select your pipeline by using either the dropdown or the pipeline list, then click on 'next'

For 'Product Line' TK = Truck (For BFG) 4W = Passenger cars MO = Motorbike

7. Upload your file by browsing it on your computer or drag and dropping it, then 'click on 'next'

=> You should then see a 'Success' message on the right

=> If you have an error message, please check below how to proceed

8. Click on 'next step'

9. Choose to import 'now' or schedule an import for later and pick a day

10. Confirm you want to run the pipeline

11. Your import is in now progress

No JIRA ticket is needed as everything is handled automatically. Raise a JIRA ticket only if you encounter an issue, if you are not seeing your updates or if you'd like an account.

Each country/region/LB is owning its data, we observe sometimes issues with data quality and errors. Lizeo was correcting some before pushing. Those won't be spotted now, so please make sure your data quality is satisfying.

ERROR MESSAGES

If you got an error message at step 7, it means that your file is not compliant with what we are expecting.

=> You'll need to correct the file and upload it again. It won't go through and be pushed if not corrected

SLAs

For Dealers updates: 24h before seeing your changes live

This delay doesn't apply if: - The following process is not respected - Format has changed or columns have been added/renamed => In that case, the file will be rejected and we'll take into account the file only when the expected format is being sent (with a 24h treatment delay).

FORMAT CHANGES

Format changes or additional informations/attributs can of course be added if the data team is aware in advance.

How to handle a format change? 1. Log a JIRA ticket in https://jfa-prd.michelin.com/ 2. Precise with the ticket the changes you are expecting to make 3. Precise the date by when we should receive this new format

Please aware us at least 1month in advance for those changes. => It involves data devloppement and we need to plan with the team according to our bandwidth.

Warning: it is only for data side, if your changes implies devloppement on Apostrophe platform, this will need to be analysed and prioritized by your project's Product Owner.